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Job Details

  • At KPM, our retail team is at the heart of delivering an exceptional luxury experience. As a Retail Sales Associate, you will be the face of our brand in the showroom — guiding customers through our gold and jewelry collections, offering tailored advice, and building lasting relationships with our clientele. This role is perfect for someone who is passionate about luxury retail, has a flair for customer service, and thrives in a premium environment.
  • Key Responsibilities

  • Welcome and engage customers, providing a warm and personalized in-store experience.
  • Showcase extensive knowledge of our gold products, collections, and craftsmanship.
  • Guide customers through the selection process, offering styling tips and gift recommendations.
  • Handle transactions, billing, and ensure accurate data entry in the system.
  • Follow all store operating procedures, from opening/closing to inventory checks.
  • Achieve monthly sales targets while ensuring exceptional customer satisfaction.
  • Maintain showroom standards in cleanliness, organization, and product display.
  • Assist in stock organization, product replenishment, and internal coordination.
  • Actively participate in in-store promotions, product launches, and customer events.
  • Qualifications & Requirements

  • 2–4 years of experience in luxury retail, jewelry, or a high-end customer service environment.
  • Strong communication and interpersonal skills; fluency in English is required (Arabic is a plus).
  • Passion for gold, jewelry, and high-end fashion is preferred.
  • Professional appearance, with a confident and customer-focused attitude.
  • Ability to work in a fast-paced setting, manage multiple clients, and close high-value sales.
  • Availability to work retail shifts, including weekends and holidays as needed.
  • Knowledge of POS systems and basic sales reporting tools is a plus.
  • What We Offer

  • Competitive salary and performance-based incentives
  • Training and development opportunities
  • Employee discounts on KPM products
  • A stylish, professional, and supportive work environment
  • Opportunity to grow within a well-established luxury brand
  • Location:
    Dubai, United Arab Emirates

    Department:
    Retail & Sales

    Job Type:
    Full-Time

    Experience Level:
    Mid-Level
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